Call Center Agent
Great & Simple Kuwait
- Salary: Not disclosed
- Experience: 2+ Years
- Job Type: Full-time
- Eligibility: Local (Kuwait)
- Work Mode: On-site
Description
Call Center Agent
Requirements:
Associate or bachelor’s degree holder.
2+ years of experience in a similar customer service or call center role.
Familiarity with CRM software and standard call center technologies.
Ability to work a flexible schedule, including rotating shifts, nights, weekends, and holidays.
Strong adherence to schedule and shift timings to ensure continuous queue coverage.
Willingness to work overtime during peak seasons or high-volume periods.
Active listening paired with empathetic, clear communication.
Strong analytical and problem-solving abilities to resolve customer issues efficiently.
Effective de-escalation skills with a proven ability to maintain composure under pressure.
Capacity to handle high call volumes while maintaining quality service.
A positive, customer-focused, and team-oriented mindset.
Interested candidates, please send your CV to info@greatnsimple.com
Requirements:
Associate or bachelor’s degree holder.
2+ years of experience in a similar customer service or call center role.
Familiarity with CRM software and standard call center technologies.
Ability to work a flexible schedule, including rotating shifts, nights, weekends, and holidays.
Strong adherence to schedule and shift timings to ensure continuous queue coverage.
Willingness to work overtime during peak seasons or high-volume periods.
Active listening paired with empathetic, clear communication.
Strong analytical and problem-solving abilities to resolve customer issues efficiently.
Effective de-escalation skills with a proven ability to maintain composure under pressure.
Capacity to handle high call volumes while maintaining quality service.
A positive, customer-focused, and team-oriented mindset.
Interested candidates, please send your CV to info@greatnsimple.com
Contact Information
Posted on 20 May 2026