Customer Care Professional
Al Shuraian Group Kuwait
- Salary: Not disclosed
- Experience: 1-3 Years
- Job Type: Full-time
- Eligibility: Local (Kuwait)
- Work Mode: On-site
Description
I am looking for an experienced Customer Care Professional to join our team in Kuwait.
Requirements:
1.Proven experience in customer care within the food and hospitality industry
2.Experience handling multiple brands under one group
3.Native Arabic speaker with strong bilingual skills (Arabic & English)
4.Excellent communication, problem-solving, and interpersonal skills
5.Strong ability to multitask and work under pressure
6.Must be currently in Kuwait with a transferable visa
7.Immediate joiner preferred
Responsibilities:
1.Manage customer inquiries, complaints, and feedback across multiple brands (took feedback from each customer on a daily basis)
2.Ensure excellent customer experience with our brand standards
3.Coordinate effectively with call center, branches, and dispatch teams
4.Monitor and follow up on orders and service quality
5.Prepare and submit customer service reports to management
Interested candidates can send their CV via WhatsApp / Email: hr@alshuraiangroup.com or +965 90065684
Requirements:
1.Proven experience in customer care within the food and hospitality industry
2.Experience handling multiple brands under one group
3.Native Arabic speaker with strong bilingual skills (Arabic & English)
4.Excellent communication, problem-solving, and interpersonal skills
5.Strong ability to multitask and work under pressure
6.Must be currently in Kuwait with a transferable visa
7.Immediate joiner preferred
Responsibilities:
1.Manage customer inquiries, complaints, and feedback across multiple brands (took feedback from each customer on a daily basis)
2.Ensure excellent customer experience with our brand standards
3.Coordinate effectively with call center, branches, and dispatch teams
4.Monitor and follow up on orders and service quality
5.Prepare and submit customer service reports to management
Interested candidates can send their CV via WhatsApp / Email: hr@alshuraiangroup.com or +965 90065684
Contact Information
Posted on 23 March 2026